privacy policy

 

This is the privacy policy of Bilms & Bug. This privacy policy will explain how our company uses the personal data we collect from you when you use our website.

What data do we collect?

Bilms & Bug collects the following data:

  • Personal identification information (Name, email address, phone number, etc.).

  • Payment details including billing address (when you purchase any of our products or services).

How do we collect your data?

You directly provide Bilms & Bug with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Sign up to our mailing list using any of our sign-up forms.

How will we use your data?

Bilms & Bug collects your data so that we can:

  • Fulfill any orders that you might place with us.

  • Provide our services and fulfil your needs as a customer and manage your account.

  • Email you with information and special offers on other products and services we think you might like and keep you up to date.

When Bilms & Bug process any payments you might make to us for products or services, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Bilms & Bug securely stores your data in secure digital locations, including on our website platform and email service provider platform.

Bilms & Bug will keep your data until you ask us to remove it. If you ask for your data to be removed, we will do so by permanently deleting your data record from all of our digital platforms where it is stored.

Marketing

Bilms & Bug would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt-out at a later date.

You have the right at any time to stop Bilms & Bug from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Bilms & Bug would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Bilms & Bug for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Bilms & Bug correct any information you believe is inaccurate. You also have the right to request Bilms & Bug to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Bilms & Bug erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Bilms & Bug restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Bilms & Bug’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Bilms & Bug transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@bilmsandbug.co.uk.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

Bilms & Bug uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

  • To create targeted, relevant marketing campaigns.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Bilms & Bug uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Bilms & Bug uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Bilms & Bug sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Bilms & Bug website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Bilms & Bug keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st January 2022.

How to contact us

If you have any questions about Bilms & Bug privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at info@bilmsandbug.co.uk.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Bilms & Bug has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office, at https://ico.org.uk/.